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Hi Amreek,
I have deployed your solution on an environment (on premise, no IFD) that has about 200 users in 3 levels of business unit. However, when I open the Silverlight page, I don't get any users, business units or default pane/default tab displayed. No error message is returned, I can't see any errors using IE developer tools, do you have any ideas/suggestions on how to debug this?

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cmerrill wrote Mar 1, 2012 at 9:07 PM

I was getting the same response. It turns out since my server has multiple A records, the tool is blocked due to cross domain/site blocking. Using this article: I added a crossdomain.xml file to the root of the CRM website to allow multiple domains to access the site.

cmerrill wrote Mar 1, 2012 at 9:21 PM


Make that the clientaccesspolicy.xml not the crossdomain.xml file.

wrote Sep 27, 2012 at 10:40 AM

umpg_kolling wrote Sep 27, 2012 at 10:40 AM

I have tried the above and i still have blank list when open the utility. Any more things to try?

wrote Feb 14, 2013 at 8:50 PM